Shipping policy
Australia wide Shipping
$12 Standard Shipping: 3-6 working days
$20 PO Box & Parcel Lockers: 3-6 working days
$30 Express Shipping: 1-5 working days
Wholesale lead time: 2-3 weeks
Orders with Candles: 12-17 working days.
With our beautiful candles being made in-house, customised with your choice of crystal and scent, the delivery times have now changed. During this time of the COVID-19 crisis and high demand, we have been forced to halve the team meaning, more candles and less hands. We thank you for your patience and understanding.
We do not post to PO BOX or Parcel Locker addresses.
Please note once parcels are dispatched we are no longer responsible for any transit issues that may arise. Please contact Sendle directly via support@sendle.com. However, if you still require assistance please contact us via hello@cleanseandco.com.au.
International Shipping
$40 AUD – International orders: 3-4 weeks
We ship Worldwide!
International customers (outside of AUS) are responsible for all import duties, customs, and local taxes charged by your country.As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.
Please note once parcels are dispatched we are no longer responsible for any transit issues that may arise. Please contact Australia post directly via auspost.com.au/help-and-support. However, if you still require assistance please contact us via hello@cleanseandco.com.au.